In terms of optimal digital marketing strategies, email marketing remains one of the core channels to directly communicate with consumers.
Email marketing can be personal, informative, and lucrative. In nearly every industry, businesses of all sizes benefit from marketing directly to their customers, clients, and subscribers via email. There is a direct correlation between a company’s email campaign performance and the overall marketing success of that company.
Put simply, the open rate, clickthrough rate, and conversion rate of a business’ email marketing campaigns will make or break their business growth.
How successful are your email marketing campaigns?
In order to understand whether your campaigns are successful or dismal, you first have to look at the average email benchmarks for your industry, including the average open rate, the average clickthrough rate, the average click-to-open rate, and the average unsubscribe rate.
Across all industries, the overall email marketing statistics for 2020 were:
● 18% average open rate
● 2.6% average clickthrough rate
● 14.1% average click-to-open rate
● 0.1% average unsubscribe rate
Take a moment to check out your email marketing metrics across all the campaigns you ran in the past six months. How do those averages compare to those 2020 statistics?
Now, compare your averages to the campaign averages held by industries that typically benefit from email marketing the most:
If your company’s email campaign averages fall short, then the tips contained in this article will help you increase conversions and grow your business.
Before we get rolling, let’s first address the most important tip of all… the “Messiah of All Tips” if
Present professionally written emails, period. This is the most important piece of advice we will ever give you regarding your email marketing campaigns. You could even stop reading this blog post right now and focus solely on generating professional-level content, and your email marketing campaigns will achieve a higher conversion rate than you’re currently seeing.
Today’s consumers are smart and unforgiving. You cannot afford to launch email campaigns that contain typos, misspellings, and funky wording for obvious reasons. But it’s especially critical to use correct grammar, syntax, spelling, and punctuation, because email copy that falls short of this standard will reflect poorly on your brand and could damage your business’ reputation. Not to mention, poorly written copy generally fails to convey a clear message.
Remember: if your recipients can’t understand you, they won’t be able to engage with you.
Now that we’ve established the importance of the quality copy, let’s get rolling. In this article, you’ll discover how to use:
● Subject Line Hooks
● Intriguing Preview Text
● Professionally Written Paragraphs
● Crystal Clear Messages
● Irresistible Call-to-Actions
Let’s take a look at each tip…
The content you use for the subject line of your email marketing campaign will be the first thing your subscribers read, and if it isn’t written well, it’ll be the last thing they look at… Yup, the email will head straight for the Trash folder if the subject line doesn’t “hook” the recipient.
What is a subject line “hook”? You can think of a hook as an offer, incentive, or teaser. The purpose is to grab the recipient’s attention and compel them to open the email so that they can gain more information. Can you tell which of the following subject lines is “generic” and which includes a “hook”?
“Modernize Your Digital Identity” vs. “Our Digital Marketing Services Are Affordable”
Would you agree that the subject line “Modernize Your Digital Identity” is a bit mysterious? Reading a subject line like that, the recipient will probably ask themself, modernize… how? which will compel them to click open the email to find out!
TIP #2 MAKE SURE YOUR PREVIEW TEXT INTRIGUES
Even before your recipients open your email, they can see the first line or so of the body of the email. This “snippet” of copy is called “preview text”, and it should be just as intriguing as the subject line hook you used.
The email marketing platform you launch your campaigns from will automatically pull text from the body of your email to use as preview text. Meaning, you might not be able to change the actual copy without editing the body of your email. This is a reason to be very mindful of Tip #3.
However, some platforms will let you edit the preview text that appears or allow you to replace it altogether. When you create the email copy itself, just be mindful that the first sentence will become the preview text and make adjustments accordingly.
The importance of presenting professional-quality copy in your emails cannot be overstated. But top-notch writing goes beyond grammatical correctness. The pros use a “beginning, middle, end” content structure that flows conversationally and never sounds too wordy.
The foundational subtext built into the “beginning, middle, and end” structure could unfold as follows:
Set up the “pain point”, otherwise known as the “problem” the recipient is experiencing.
Highlight the consequence of not solving the pain point problem, and then immediately offer your own product, service, or offer as the solution.
Highlight the additional benefits of your solution, and finish with a clickable CTA.
Each segment—beginning, middle, and end—should logically inform the next segment, presenting a clear message to the reader.
TIP #4 CONVEY A CRYSTAL-CLEAR MESSAGE
Professionally written copy will deliver a crystal-clear message, as we just touched upon above, but before you launch your campaign, ask a colleague or friend to read your copy. If they can’t articulate the “point” of the email, then you haven’t conveyed a crystal-clear message.
Ask yourself, what do you want your recipients “to do” as a result of reading your email? Probably click the Call-to-Action you’ve included at the bottom of the email, right? Then the “message” of your email has to convince the reader why acting on your CTA will benefit them.
If you used one heck of a subject line hook, made sure the preview text was intriguing, and composed professionally written copy that conveyed a crystal-clear message, then your CTA will automatically be irresistible to your recipients.
But make sure the exact wording you use for your CTA really pops. Can you tell which of the following CTA text is “generic” and which is “irresistible”?
“Register for Webinar” vs. “Join the Conversation”
We’re willing to bet you agree that “Join the Conversation” sounds far more interesting than the other, generic CTA.
It’s true. The frequency with which you contact your email recipients will directly impact the overall open rate of each campaign, but this isn’t to suggest that the more you email your subscribers, the more likely they will be to open, read, and click.
In fact, the opposite is true.
The more you contact your subscribers via email, the more likely they will delete your email before opening it. Why? Because receiving too many emails can be annoying for the recipient, or worse, they can come across as “spammy”.
If you’ve noticed the open rate of your recent campaigns going down, it could indicate you’ve been emailing too frequently.
Be very careful not to overcorrect this issue, however.
If you slow your email frequency way down, you will inadvertently increase the risk of your campaigns winding up in your recipients’ Spam folders.
This is especially true when the sending email address contains “donotreply@” or suspicious characteristics such as a lot of numbers. Even using emojis in the subject line could trigger the recipient’s malware to automatically route your email into the Spam folder.
Play around with how often you contact your subscribers. There’s no one-size-fits-all solution, and successful frequencies will vary from one company to the next depending on the industry and whether the company operates within the B2C or B2B market.
Interested in increasing the open rate of your email campaigns, but aren’t quite sure how to put our tips into practice? Let us handle it! FTx 360 offers email marketing services that include content writing, campaign handling & strategy, and marketing automation.
Contact us today to get started with our digital marketing services!
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