In terms of optimal digital marketing strategies, email marketing remains one of the core channels to directly communicate with consumers.
Email marketing can be personal, informative, and lucrative. In nearly every industry, businesses of all sizes benefit from marketing directly to their customers, clients, and subscribers via email. There is a direct correlation between a company’s email campaign performance and the overall marketing success of that company.
Put simply, the open rate, clickthrough rate, and conversion rate of a business’ email marketing campaigns will make or break their business growth.
How successful are your email marketing campaigns?
In order to understand whether your campaigns are successful or dismal, you first have to look at the average email benchmarks for your industry, including the average open rate, the average clickthrough rate, the average click-to-open rate, and the average unsubscribe rate.
Across all industries, the overall email marketing statistics for 2020 were:
● 18% average open rate
● 2.6% average clickthrough rate
● 14.1% average click-to-open rate
● 0.1% average unsubscribe rate
Take a moment to check out your email marketing metrics across all the campaigns you ran in the past six months. How do those averages compare to those 2020 statistics?
Now, compare your averages to the campaign averages held by industries that typically benefit from email marketing the most:
If your company’s email campaign averages fall short, then the tips contained in this article will help you increase conversions and grow your business.
Before we get rolling, let’s first address the most important tip of all… the “Messiah of All Tips” if
Present professionally written emails, period. This is the most important piece of advice we will ever give you regarding your email marketing campaigns. You could even stop reading this blog post right now and focus solely on generating professional-level content, and your email marketing campaigns will achieve a higher conversion rate than you’re currently seeing.
Today’s consumers are smart and unforgiving. You cannot afford to launch email campaigns that contain typos, misspellings, and funky wording for obvious reasons. But it’s especially critical to use correct grammar, syntax, spelling, and punctuation, because email copy that falls short of this standard will reflect poorly on your brand and could damage your business’ reputation. Not to mention, poorly written copy generally fails to convey a clear message.
Remember: if your recipients can’t understand you, they won’t be able to engage with you.
Now that we’ve established the importance of the quality copy, let’s get rolling. In this article, you’ll discover how to use:
● Subject Line Hooks
● Intriguing Preview Text
● Professionally Written Paragraphs
● Crystal Clear Messages
● Irresistible Call-to-Actions
Let’s take a look at each tip…
The content you use for the subject line of your email marketing campaign will be the first thing your subscribers read, and if it isn’t written well, it’ll be the last thing they look at… Yup, the email will head straight for the Trash folder if the subject line doesn’t “hook” the recipient.
What is a subject line “hook”? You can think of a hook as an offer, incentive, or teaser. The purpose is to grab the recipient’s attention and compel them to open the email so that they can gain more information. Can you tell which of the following subject lines is “generic” and which includes a “hook”?
“Modernize Your Digital Identity” vs. “Our Digital Marketing Services Are Affordable”
Would you agree that the subject line “Modernize Your Digital Identity” is a bit mysterious? Reading a subject line like that, the recipient will probably ask themself, modernize… how? which will compel them to click open the email to find out!
TIP #2 MAKE SURE YOUR PREVIEW TEXT INTRIGUES
Even before your recipients open your email, they can see the first line or so of the body of the email. This “snippet” of copy is called “preview text”, and it should be just as intriguing as the subject line hook you used.
The email marketing platform you launch your campaigns from will automatically pull text from the body of your email to use as preview text. Meaning, you might not be able to change the actual copy without editing the body of your email. This is a reason to be very mindful of Tip #3.
However, some platforms will let you edit the preview text that appears or allow you to replace it altogether. When you create the email copy itself, just be mindful that the first sentence will become the preview text and make adjustments accordingly.
The importance of presenting professional-quality copy in your emails cannot be overstated. But top-notch writing goes beyond grammatical correctness. The pros use a “beginning, middle, end” content structure that flows conversationally and never sounds too wordy.
The foundational subtext built into the “beginning, middle, and end” structure could unfold as follows:
Set up the “pain point”, otherwise known as the “problem” the recipient is experiencing.
Highlight the consequence of not solving the pain point problem, and then immediately offer your own product, service, or offer as the solution.
Highlight the additional benefits of your solution, and finish with a clickable CTA.
Each segment—beginning, middle, and end—should logically inform the next segment, presenting a clear message to the reader.
TIP #4 CONVEY A CRYSTAL-CLEAR MESSAGE
Professionally written copy will deliver a crystal-clear message, as we just touched upon above, but before you launch your campaign, ask a colleague or friend to read your copy. If they can’t articulate the “point” of the email, then you haven’t conveyed a crystal-clear message.
Ask yourself, what do you want your recipients “to do” as a result of reading your email? Probably click the Call-to-Action you’ve included at the bottom of the email, right? Then the “message” of your email has to convince the reader why acting on your CTA will benefit them.
If you used one heck of a subject line hook, made sure the preview text was intriguing, and composed professionally written copy that conveyed a crystal-clear message, then your CTA will automatically be irresistible to your recipients.
But make sure the exact wording you use for your CTA really pops. Can you tell which of the following CTA text is “generic” and which is “irresistible”?
“Register for Webinar” vs. “Join the Conversation”
We’re willing to bet you agree that “Join the Conversation” sounds far more interesting than the other, generic CTA.
It’s true. The frequency with which you contact your email recipients will directly impact the overall open rate of each campaign, but this isn’t to suggest that the more you email your subscribers, the more likely they will be to open, read, and click.
In fact, the opposite is true.
The more you contact your subscribers via email, the more likely they will delete your email before opening it. Why? Because receiving too many emails can be annoying for the recipient, or worse, they can come across as “spammy”.
If you’ve noticed the open rate of your recent campaigns going down, it could indicate you’ve been emailing too frequently.
Be very careful not to overcorrect this issue, however.
If you slow your email frequency way down, you will inadvertently increase the risk of your campaigns winding up in your recipients’ Spam folders.
This is especially true when the sending email address contains “donotreply@” or suspicious characteristics such as a lot of numbers. Even using emojis in the subject line could trigger the recipient’s malware to automatically route your email into the Spam folder.
Play around with how often you contact your subscribers. There’s no one-size-fits-all solution, and successful frequencies will vary from one company to the next depending on the industry and whether the company operates within the B2C or B2B market.
Interested in increasing the open rate of your email campaigns, but aren’t quite sure how to put our tips into practice? Let us handle it! FTx 360 offers email marketing services that include content writing, campaign handling & strategy, and marketing automation.
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Smoke shops, cigar retailers, vape stores, hookah lounges, and even hemp wellness retailers within the CBD industry have one major challenge in common—severe advertising restrictions.
The US Food & Drug Administration has controlled tobacco and nicotine product advertising for decades, but it wasn’t until June of 2009 that the FDA clamped down hard on tobacco industry advertising, including advertising that fell within the scope of digital marketing.
These new FDA rules and regulations were imposed on secondary industries that carried nicotine, tobacco-related, and tobacco-simulated products, namely the vape and CBD markets. Can vape stores run TV ads? Nope. Are cigar retailers allowed to place paid ads on Instagram? Not at all. What about CBD stores, can this type of hemp wellness retailer buy a half-page magazine ad? Not even for a million dollars.
With extreme advertising limitations, how can smoke shops, vape stores, and similar retailers actually promote their tobacco, nicotine, CBD, and smoke-simulation products?
How will these businesses reach customers, sell products, and grow?
Though challenging, marketing tobacco, vape, and alternative nicotine products is not impossible. In this article, we’ll show you how to maximize lawful strategies while staying in compliance with the FDA.
Here are the dos and don’ts of marketing your store.
There is a critical distinction to be made between “advertising” and “marketing”. Just because you, as a tobacco retailer, are prohibited from freely advertising your nicotine products does not mean you’re prohibited from marketing your nicotine products. You can think of “advertising” as directly promoting a product to a consumer audience. By contrast, “marketing” raises brand awareness using indirect methods of promotion. Understanding the difference and sticking strictly to marketing is imperative.
Do: Focus on Marketing
Don’t: Invest in Advertising
First, you must educate yourself about the specific search engine and social media platform policies, and obey those policies. Familiarize yourself with Google’s products promotion rules. Pay particular attention to their prohibited content, restricted content & features, and dangerous products & services. Instagram, Twitter, and Facebook each have their own policies and restrictions on nicotine product promotion that you should take a look at.
You might be wondering, if marketing isn’t advertising, then what is it? For smoke and vape retailers, examples of effective marketing include maintaining a Google My Business account, using social media to passively and indirectly attract consumers, and launching a blog, all of which we will cover in this article, so keep reading!
Ready to get started with implementing focused marketing campaigns? Take these next steps:
● Identify your marketing audience
● Research the best marketing strategies for your industry
● Consider marketing automation solutions
FACT: In 2019, the global e-cigarette and vape market size was valued at USD $12.41 billion, and this figure is projected to rise 23.8% between now and 2027! This means that consumers want to find your smoke shop, so make it easy on them by focusing on strategic digital marketing! This according to Statista.com.
As we mentioned in the previous section, it’s essentially impossible to advertise your tobacco, nicotine, and vape products via traditional search engine and social media ads, but that doesn’t mean you should give up on the internet. Never discount the importance of your internet presence! Even if you own a brick-and-mortar retail store without a corresponding eCommerce site, you still must promote your brand online using digital marketing strategies that include SEO.
Do: Implement an SEO Strategy
Don’t: Discount the Importance of Your Internet Presence
For the purposes of expediency, we’re going to assume you know what SEO is, but if not, check out our blog What Is SEO? Go ahead, we’ll wait… it’s only a 5-minute read. Keywords are the backbone of effective search engine optimization. Choosing current, “hot” keywords as you build your digital content will cause search engines like Google to recommend your site to consumers who are looking for retailers like you.
Yes, as we touched on earlier, even physical retail stores need to invest in expanding their online presence. You don’t have to go so far as launching an eCommerce site, but if you have a website, we strongly recommend you launch an associated blog. Even if you start a simple WordPress blog, you can then create “posts” on your Google My Business account, sharing the article links. This is a great way to get your blogging feet wet while utilizing effective SEO that will communicate directly with Google.
Ready to get started integrating powerful SEO into your marketing strategies? Take these next steps:
● Launch a scalable, mobile-friendly blog
● Focus on Google My Business & building customer reviews
● Invest in professional SEO solutions
FACT: Popular SEO keywords for tobacco, vape, and CBD industry content are constantly shifting and changing as new products are introduced to the market. Regularly publishing blog articles is the best way to keep up, use current keywords, and ensure search engines recommend your store’s website to consumers. This according to Forbes.com.
Want to hear something excruciatingly unfair? Years ago, Big Tobacco tried to game the social media marketing system using paid influencers and basically ruined the concept for the rest of us. What really happened? In May of 2019, roughly 125 public health organizations issued a “cease and desist” order to Facebook, Instagram, Twitter, and Snapchat to immediately end the promotion of cigarettes and e-cigarettes from Big Tobacco companies. The resulting ban included prohibiting promotions from social media influencers. Then, in epic Big Tobacco fashion, the biggest names in the nicotine business straight-up ignored the order.
Do: Partner with Social Media Influencers
Don’t: Rely Solely on Influencers
So, why in the world do our digital marketing strategists include “partner with social media influencers” as a “do” on this list rather than a “don’t”? Because of our tenacity! We would never advocate trying to game the system. Our clients are small businesses that don’t possess the kind of legal teams that can defend Big-Tobacco-caliber violations.
When it comes to partnering with social media influencers, you have to think waaaaay outside the box, like we do, and like one of our clients has been since they started working with us. We’re referring to CBD Source, the leading cannabidiol retail chain across Pennsylvania and New York State. In April of 2019, CBD Source launched the CBD Podcast, which expanded their customer reach so much that they had to create an eCommerce store just to keep up with the demand. Naturally, their podcast developed into a YouTube channel, and that’s where the real social media influencer strategies took off like a heat seeking missile!
Ready to get started with social media influencers? Take these next steps:
● Contact influencers to plug and review your products
● Launch a podcast, vlog, or YouTube channel
● Test out a professional SSM strategist and analyze the ROI
Email marketing is a powerful tool for businesses of all kinds. When implemented strategically, email marketing campaigns incentivize customers to visit a retail location or eCommerce site, which directly impacts revenue increases. Why is email marketing a definite “do” on this list? Because you can say and promote whatever you want within this private method of communication. That’s right, you can directly advertise your tobacco, nicotine, CBD, and vape products to your recipient list!
Do: Include Email Marketing
Don’t: Spam Using Generic Offers
No two of your customers are exactly alike, however. Don’t spam generic emails to every email address on your list. Effective email marketing campaigns are all about “personalization”. The trick is to only recommend the most relevant products to each of your email recipients. Succeeding at personalizing your email campaigns will depend on the CRM software you’re using. You can’t achieve personalization without having collected data about your customers personal browsing and buying histories.
Whether you collect customer data at the POS system within your retail location or have integrated CRM solutions on the backend of your eCommerce site, you can build a quality sales pipeline as a result of personalized email marketing campaigns. First, analyze your customer data and group your customers into segments according to their likes and interests. Then, tailor personalized email campaigns to each customer segment, informing them of sales, deals, and discounts on items they have a history of loving and buying.
Ready to get started launching an email marketing campaign? Take these next steps:
● Provide shoppers with opt-in subscription methods to join your email list
● Develop concise written content that takes recipient personalization into account
● Use email marketing software solutions with CRM capabilities
FTx 360 can help. Our digital marketing strategists have extensive experience working within the tobacco, vape, and CBD industries. If you have concerns about FDA restrictions, we know the law. We know how to stay in compliance. And we know how to grow businesses using marketing automation, SEO solutions, SSM strategies, and email marketing solutions to build awareness for your brand and expand your loyal customer base.
Ready to get started with our tobacco industry marketing strategies? Contact us today!
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At long last, your business website is completely set up. The home page is beautifully branded. Your products and services are clearly indexed. And you’ve even included a few CTAs so that visitors can subscribe to your company’s email newsletter, join your customer loyalty rewards program, and follow your social media accounts.
But how are you actually going to drive traffic to your website?
If you’re unsure how to answer that question, don’t worry. You’re not alone. In this article, we’ll go over proven tactics that will increase web traffic.
The term “website traffic” refers to the volume of users that visit a website. Unlike rush hour traffic, however, that causes bottlenecks, gridlock, and traffic jams, when it comes to web traffic, the more users on a website, the better. The actual number of users that visit your website will depend on the purpose of the site, each visitor’s reason for checking out the site, and how your visitors discovered the site in the first place.
For businesses, organizations, and especially ECommerce retailers, increasing web traffic is crucial to the success of both the website itself and the company at large. If web traffic doesn’t increase, the company probably won’t grow. And if there is hardly any web traffic to begin with, the company will struggle to get off the ground in the first place.
Increasing traffic to your website boils down to correctly using SEO keywords and longtail keyword phrases. SEO is so integral to the vitality of a website that we’ve dedicated an entire article to the subject, What Is SEO? which covers the whys, hows, and wheres of plugging SEO keywords into your web content. Be sure to take a moment to check it out when you have a chance. For the time being, we’ll assume you’re familiar with SEO in general.
The following SEO tips will help you drive traffic to your website organically, and the latter half of this article will walk you through the steps of adding SEO to the images you use on your website, which can have a massively positive impact on the volume of your daily visitors, as well as your website’s ranking on Google and other search engines.
Let’s dive in.
By far the most organic method to drive web traffic to your site involves adding new content to your website on a daily–or even weekly–basis. Generating daily content naturally produces SEO keywords, which Google and other search engines will pick up and use to recommend your website to users who search for businesses, products, and services that are relevant to yours. The easiest way to publish new content frequently and regularly is with a blog. Blog posts don’t have to be lengthy, either. You can publish short articles and reap measurable benefits. For detailed tips to launch a successful blog, read Creating A Remarkable Business Blog. The trick when it comes to ensuring your blog will promote web traffic to other pages on your website is to use internal links. For example, if you’re managing a jewelry ECommerce site, your blog posts can offer inspirational accessory advice on the latest jewelry trends that link to specific products for sale on your website.
Typically, an SEO keyword is strictly that–a single word. Is that how people use Google? Not at all, and Google recognized this fact back in 2013. As a result, Google created a new algorithm called Google Hummingbird that recognizes natural language and questions when Google users type them into the search bar. In practical terms, because Google users will type “where can I buy a cat tree?” or “puppy flea control shampoo near me”, Hummingbird will identify the “topic” or “category” that the search implies and generate appropriate search results that are relevant to local pet supply stores. Hummingbird has rendered old school, single keywords nearly obsolete. If your website content only uses single keywords, Google might not pick up on it. This is where longtail keywords come into play. Longtail keyword phrases are precisely what a Google user might type into the search bar to find businesses like yours. There’s a trick to getting the most out of this type of SEO, however. You’ll need to use high volume, low competition phrases. An excellent tool that will help you identify longtail keyword phrases that fit that description is SEMRush.
But what if you’ve been using longtail keyword phrases in your daily website or blog content and search engines like Google still aren’t picking up your web pages? Search engines might not know your website exists yet. While it takes time for Google’s algorithm to come across your website, identify which category the site falls under, and start recommending web pages to users searching for businesses like yours, there’s something you can do right away if you start to get impatient. Submit your website to the top search engines including Google through your sitemap. If you can’t find your sitemap, you may need to create one under your URL. Once you obtain your sitemap, simply log in to each search engine’s console, hit “sitemaps”, paste in your sitemap URL, and hit “submit”. For other search engines like Yahoo and DuckDuckGo, there’s no need to submit your website, because those search engines don’t have A.I. in place to suppress less popular content.
Social media marketing is critical to the success of any business, but did you know that you can use social media specifically to drive traffic to your website? It’s easy. Whenever you publish new content on your website–and we mean any new content whether it’s a blog article, new product line, revamped landing page content, or new service descriptions–get in the habit of “sharing” the link on social media. For platforms like Facebook and Twitter, you need only copy the URL and the platform will automatically pull up the web page with its headline and primary image. For platforms like Instagram, if you type in the URL within the post’s caption, it won’t hyperlink, but do it anyway, because followers who are interested in the content teaser will still visit the web page. LinkedIn is also a terrific platform, especially for B2B businesses, where you can republish blog articles and press releases.
Similar to promoting your newly published content on social media, you can also use online communities to promote your content. Internet community platforms such as Reddit and Quora, and even niche sites like Dogster.com and Goodreads.com–for bibliophile content!–are great for getting the word out about your business. Every time you share content in an online community, following the community rules of course, you will boost awareness about your brand, drive traffic to your website, improve engagement rates on your site, increase your search engine ranking, and in the long run boost sales and grow your business.
In order to get the most mileage out of the content you share on online community platforms, only use appropriate, relevant platforms. If you’re not sure which platforms are the most relevant to your business, follow these steps:
● Define your target audience
● Research where your target audience hangs out online
● Dig around Facebook Groups and join those that fit your business’ category
● Join LinkedIn Groups that would appreciate your content, products, and services
● Answer questions on Quora and link to the most relevant pages on your website
● When you join an online conversation, be sure that you aren’t providing the same information that another poster already brought to the table
So far, we’ve gone over how to use keywords to improve your SEO ranking, which addressed the written content side of your digital marketing efforts. The flip-side of using SEO to market your website has to do with your images. Every website, ECommerce site, blog article, and products & services web page includes images.
These images have the power to drive traffic to your website, but they’re used in a very different way than content SEO. Let’s take a look…
When we say “images”, we mean photos, graphics, animations, memes, videos… you name it! Any visual element such as these can be used to attract valuable consumer traffic to your website. But how?
Unlike utilizing keywords which Google users type into the search bar in order to find your business, using SEO for images works a little differently. The goal here is to get other websites to link to your images. Yes, it would be far more convenient if Google users could search for your image directly, but in order to do that they would need your image to begin with…which very quickly turns into a catch-22. Instead, if you want your image to rank high within Google and the other search engines, you need that particular image to be so popular that other websites link to it.
Sounds complicated, right? It doesn’t have to be. This is where Pinterest comes in, and Instagram can also help…
The platform Pinterest is a great digital marketing tool. Marketers can “pin” images, collect them into categories, use hashtags and other identifiers, and ultimately help raise the search engine ranking of the images they pin. All of this is to say that you want Pinterest users to “pin” your website, e-commerce, and blog images on their Pinterest pages so that other Pinterest users find them and pin them. This is entirely within your control. Create a Pinterest account and pin your images to your page with SEO keywords as you publish online content.
As an added bonus, search engines like Google also have a “search images” tab on their sites. The search results within the specific images tab work somewhat independently from the general website search results, which means that one of your blog articles could have a below-average ranking while an image used within that same blog article could rank on the first page of Google’s image search.
In order to get this kind of popular traction, you’ll need to make sure your images are something special. Follow these tips and you’ll be well on your way to driving website traffic and raising your SEO ranking.
Any visual image that’s eye-catching or informative will hold a visitor’s attention, but images with a clear call-to-action tend to rank even better. Use CTAs with all of your images if possible. And remember, the most engaging images according to data analytics use facts, tips, and quotes.
This tip comes in two parts. First, you’ll need to find images, photos, and graphics that are relevant to your website content. Next, you’ll need to use a design program to overlay your own information onto the image. Let’s break this down. Do you currently have a subscription to Shutterstock, Pixabay, or Adobestock? If not, signing up for one would be a worthwhile investment. These sites allow users to license high-quality photos and graphics, which can be downloaded onto their computers for editing. Once you’ve transformed a raw image into a polished final graphic, you can use it on your website and in your social media posts. There are several free online editing sites you can try such as Canva. But we recommend FTx AdPro, which comes with industry-themed templates and pre-made designs.
Integrate your finished graphics with your written content in such a way that both breaks-up the text and supports the content’s information. Doing so will make the overall visitor experience much better when customers read your web pages. Visuals that complement the content itself greatly improve the web page’s “readability”. Visitors are more likely to retain the page’s information, and they’ll also be more likely to act on any calls-to-action they encounter on your website.
The entire marketing industry was forced to make a huge shift when the coronavirus pandemic changed how consumers shop. Companies, both B2C and B2B, needed to quickly implement innovative marketing initiatives in order to retain their customers while accommodating sudden governmental mandates.
Consumers had new habits, and businesses that didn’t develop new marketing strategies took a big financial hit throughout 2020.
The timeless adage holds true–necessity is the mother of all invention–and the digital marketing sector certainly birthed a wealth of inventions that companies could use to survive. These innovations evolved swiftly and not all of them worked. But those that did, thanks to advances in marketing technologies, were tested and thoroughly vetted during 2020.
Marketers now have a fresh arsenal of digital marketing tools to use in 2021. Here is a list of all of the tried-and-true marketing strategies that resulted from the most tumultuous year in modern history. These marketing trends are here to stay, which is why you should implement them at your company as part of your digital marketing strategy.
Considered the best location-based marketing strategy for online marketers, Google My Business, or GMB, has been around for a few years now, but it has dramatically evolved over the course of 2020. If you’re unfamiliar, GMB is an online directory that provides Google users with a map of relevant businesses whenever they search locally. Since 46% of all Google searches are for the purposes of finding local businesses there is no downside to creating a GMB profile, especially because having one is completely free. For more on GMB, check out Making The Most Out Of Google My Business.
The number one reason that consumers abandoned certain brands, retailers, and businesses throughout 2020 was because of product availability, or rather, the lack of available products at a particular store. In other words, retaining customers boiled down to keeping shelves stocked, and more importantly, keeping customers informed about product availability, online order turn-around times, and how long it would take a retailer to replenish popular items. Communication goes a long way with today’s consumers, and retailers will have a better shot maintaining customer loyalty if they inform their customers of fluctuations in product availability.
Google Ad’s automatic bidding feature has been around since 2016. However, this automated advertising method gained real traction in 2020 when businesses had to downsize and modify their operations due to COVID-19 shutdowns in certain industries, especially the retail and service industries. Google’s auto bidding allows Google, rather than the marketer, to assess your ad campaigns for you and adjust your bids accordingly in real-time. By permitting Google’s A.I. to handle these adjustments, the marketer is freed up to optimize other aspects of their PPC campaigns’ performances. The ultimate outcome is that companies will end up spending less for their targeted advertising campaigns.
Shocking as it may seem, Google’s algorithms cannot yet pick up voice search SEO. But that doesn’t mean that marketers and business owners should hold off on implementing voice search as part of their overall digital marketing strategy. There has been a steady rise in Google users opting to speak, rather than type, their searches into Google. A whopping 45% of consumers have used a voice assistant on a smart speaker, whether using Alexa at home or their smartphone while out-and-about. Simply put, if there is an increasing number of consumers using this feature, then marketers should cater to that demographic.
When interactive content is offered on business websites and ECommerce stores, visitor engagement dramatically increases, which leads to rises in brand awareness and sales. Interactive website content includes dynamic product images, short videos, active blogs with an open comments section below each article, and the list goes on. What 2020 showed marketers was that static, text-heavy online content no longer holds web visitors’ attention. But when that same text content is broken up with graphics, GIFs, memes, info-tisements, and graphs, visitor engagement shoots through the roof. One of the heaviest hitters among all interactive content is the blog. By adding a blog to your website or ECommerce store, you will easily drive traffic to your website. For specific pointers, take a moment to read Creating A Remarkable Business Blog.
In recent years, “chatbots” have become a buzzword in the digital marketing community. Despite the fact that chatbots have technically been around longer than P.C.s, their current level of artificial intelligence far outshines what it used to be, and their modern-day capabilities put their former ones to shame. If your website or ECommerce store does not have a chatbot, you should seriously consider adding one. The A.I. that the average chatbot possesses in 2021 has been optimized for functionality, and can handle evolved levels of responsibility, from engaging in simple conversations to recommending products to completing complex transactions.
Does that conclude all of the marketing trends you can expect in 2021? Not at all! We’ve only scratched the surface, which is why we invite you to subscribe to our blog. We publish weekly articles on helpful topics such as Marketing Tricks That Can Help You Go Viral and Social Media Marketing Strategies.
All business brands, whether B2C or B2B, must implement a solid digital marketing strategy in 2021, and you can’t go wrong if your company’s strategy includes the forward-thinking trends we laid out in this article. But that doesn’t mean you should stop researching newly emerging trends.
Businesses that remain on the lookout for the next big marketing tools keep themselves ahead of the technology curve and a cut above their competition. Digital marketing is a constantly developing industry, which means that business owners should stay in the know, research new technologies, watch trends, and launch marketing initiatives that have been proven to work.
But don’t get intimidated if you aren’t tech savvy. You can always hire FTx 360 to manage your digital marketing. Our full suite of marketing solutions includes all of the creative services you will need to launch effective digital marketing campaigns that drive website traffic, increase revenue, and expand your brand’s digital footprint online.
The marketing strategists at FTx 360 have experience working with businesses of every industry. To discover all that our agency can do for you, check out our digital portfolio or contact us today.
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Does your company have a Google My Business page? Google My Business, or GMB for short, offers businesses a wonderful opportunity to rank on Google’s search results. When you create a GMB listing, your business and its location will appear on Google Maps, which means that anyone who is using Google to find a company like yours will see your business’ page. And the best part about GMB is that it’s completely free!
Setting up a GMB listing for your company is fast and easy, and once your listing is live, Google’s geographically specific algorithms will start recommending your business in location-based search results. Even if Google makes regular changes to its algorithmic rules, those changes won’t affect or exclude your listing when users search for businesses like yours in a specific city, town, or region.
One of the greatest benefits about GMB is that the content of your business’ page will grow. While your primary business information will remain the same for the most part, such as the address, phone number, hours of operation, and a link to your website, your page will expand as customers leave Google reviews for your business.
What this means is that in order to truly optimize your GMB listing, you will have to manage it by soliciting customer reviews and responding to them whether the review is positive or negative. You will also have to post business updates, adjust the listed hours of operation when necessary, and keep up with other maintenance as needed.
In this blog, we’ll walk you through the basics of establishing a GMB listing, as well as offer the best tips to help you get the most out of your presence on Google.
When you begin this process, following the steps below, don’t be alarmed if you discover your business is already listed on GMB. Oftentimes, this is the case and the business owner only needs to claim the preexisting listing.
Once you’ve completed the verification process, you’ll be able to beef up your listing with even more attractive information, starting with your business’ description and including photos and videos of your location, products, services, happy customers, and anything else you’d like to show visually.
Since this description appears when Google users search for businesses like yours, make every word count. You only have 750 characters to make a strong impression.
In addition to regularly uploading photos and videos as a way to optimize your GMB listing, it’s important to collect customer reviews so that your GMB page is always growing, staying fresh, and ranking high on Google’s search results. And when you have a new review, be sure to reply. It lets other Google users know that you’re involved in the customer service and customer satisfaction areas of your business.
GMB provides the following benefits to companies that create, maintain, and manage their business listings:
Want a digital marketing and SEO strategist to handle your GMB listing? FTx 360 offers a full suite of marketing solutions at affordable prices. Whether you’re interested in our consulting services or hiring us to manage all of your marketing needs, our team of experts can help your business grow. Contact us to learn more about our content marketing, social media marketing, and SEO marketing services.
Pretty much every business dreams about going viral. If you have a website, e-commerce store, social media accounts, or any other type of online presence, then you’ve probably hoped your digital content would spread like wildfire overnight. You may have even gained some traction with a blog article that got a ton of hits or a Twitter post that was retweeted way more than you could’ve ever anticipated.
But were you able to figure out why, duplicate what you did right, and increase the virality of all future content you put out?
Chances are, probably not.
We wish there were a formula that, if used for each post you generate, would guarantee your digital content would go viral, but there isn’t. In fact, when digital content really “goes viral”, it’s on accident. That’s both the beauty and mystery of online virality.
That being said, there are definitely a number of things you can do to create content that people will want to share with their business or social circles online. Here are the FTx 360 marketing tricks that can help you go viral.
The term “going viral” hasn’t been around for very long, but you would be hard pressed to find a single consumer who’s never heard of it. Any digital content has the potential to “go viral”, i.e. spread rapidly throughout the online population via frequent “shares” across platforms. Content that quickly becomes the talk of the virtual town is said to have gone viral, and all successful viral content has at least one of the following qualities:
“Digital content” encompasses a wide range of content, from blog articles to social media posts to YouTube, Vimeo, and Rumble videos. It seems that every day a new social media platform is popping up, and those that already exist seem to be ever-expanding their multimedia capabilities so that the type of content you can upload is becoming more and more diverse. Twitter began with 140 characters only, but now includes photo and video media. Similarly, Instagram used to only allow a single photo, graphic, or image, but now you can post multiple photos and videos, and also publish “stories”.
No matter what platform you’re using, we recommend that you bear the following tips in mind:
Use SEO to go viral. Yes, you can optimize your digital content for search engines to help you gain instant audiences. Search engine optimization means that you use keywords and longtail keyword phrases to amplify your Google ranking. For more on that, be sure to check out What Is SEO? The quick trick you can implement today is to plug relevant keywords into your website, blog articles, and e-commerce product descriptions. Use trending hashtags on social media, and clever titles for all your images.
Sure, you want your digital content to reach as many people as possible, but what you really want is for your content to go viral in front of the “right” people. You really need to know who your audience is. Once you do, you’ll be able to speak to them in their language. What will you say? That’s up to you. Just be sure to use great storytelling and highlight the value of the products and services you’re featuring in your posts.
Write less, say more. Have you noticed how everyone’s attention span seems to be getting even shorter? It’s true, which means that your content messages must be short, clear, and concise. People eat up concise content so readily that it’s no surprise that infographics are the most likely digital content to go viral, even more so than video, GIFs, and memes. When creating digital content with concise messages, aim to hit the 4 Es, which are: eye-catching, easy-to-consume, emotional, and engaging.
As we mentioned at the beginning of this blog, there’s no secret formula to use that will guarantee your digital content goes viral. But you can follow the marketing tricks we’ve laid out to increase your chances. You can also reverse-engineer your content by keeping the following in mind as you create it–the main reasons people “share” online content:
Once you’ve created your digital content, focus on strategically releasing it. One of the most important tricks to eventually having one of your posts go viral is simply staying in the game. Figure out what is sustainable and manageable for you in terms of releasing your content. The last thing you want to do is set a bar that’s so high, you can’t keep it up. If posting daily isn’t realistic, then post weekly.
Back in the early 2000s, social media platforms began to emerge. The impetus of their creation was to enhance personal communication within social circles. Sites like Friendster, MySpace, and heck, even 1997’s premier social platform Six Degrees were all launched with the personal user in mind. No one was thinking “business” when these social media sites came to market. No one was even thinking “advertisement revenue”.
Fast-forward twenty years, and social media platforms have gone far beyond merely providing a means of online social connection. These sites have become one of the primary marketing strategies among businesses both large and small. All the while, platforms like Facebook, Twitter, Instagram, and LinkedIn have managed to retain their original purpose of providing the average user the best way to personally communicate and stay intimately connected to their online social circles.
Social media marketing for businesses isn’t merely a passing trend, either. This form of marketing is so advantageous that it’s undoubtedly here to stay. Why? The potential for collecting user data that can be successfully leveraged in future advertising campaigns is exponential.
Thanks to machine-learning A.I. and other technologies that have been built into the back-end of these platforms for the purposes of collecting such user data, there are many benefits to launching social media marketing campaigns as part of your overall advertising strategy if you’re looking to connect with prospective customers.
In this blog, we’re going to take a look at how you can use social media to build your brand’s online presence and ultimately grow your business. But first, we strongly recommend that you pick one social media platform to focus your marketing efforts on. Yes, just one! Too often, business owners who are new to social media marketing spread themselves thin by attempting to manage many different sites at once. Instead, pick only one of the following platforms to pour your marketing strategies into!
Social media content planning involves deciding where, when, and how often you will deliver a branded message to a targeted audience. You want to reach the highest number of ideal customers with the right message. The trick is exposing your content to your audience on social media only as often as necessary to get the desired effect of brand awareness, leads, website traffic, sales, or another business goal.
Elaborating on the previous tip, your social media content will be memorable if you share your posts at the “right” frequency. But regularly posting once a day or once every six hours will be up to your targeted audience and their threshold of what they want and what kinds of posts they’re interested in interacting with. The trick is to post consistently, so if you find that posting once a day, for example, provokes the most interaction, then be sure to consistently keep up that posting frequency. This is the first step to becoming memorable.
The second step to becoming memorable in the minds of your audience is to present a consistent brand image with all of your social media posts. This could be as simple as including your branded logo in the corner of each post. If your brand has a signature font and precise color scheme, be sure to use that in all of your content, too. Your company’s core identity and the “story” behind your brand should stay consistent.
Assuming you’re focusing your social media marketing efforts on the platform that best suits your business’s needs, it’s only a matter of time before you’ll build up a loyal following. Social media, no matter which platform you’re active on, is a great way to share other digital content, such as your website, e-commerce site, and blog. You can post links to all of your new content so that your followers, as well as other social media users, can easily find information about your company’s latest offerings.
Nowadays, the number of “likes” a post gets isn’t the only benchmark for its success. Sure, “likes”, “shares”, and “reposts” of your social media content will tell other users on the platform how popular, or viral, a post has become, but if you want to truly develop your social media presence, then you’ll need to study and measure the analytics of each post by tracking your data. A great social media marketing tool to help you analyze your data is Google Analytics. Each social media platform has its own analytics, too, which provides detailed demographic information that you can use to leverage for any future paid advertising you choose to do, i.e. PPC marketing.
The internet lends itself to the fastest available communication, but at times, that isn’t always a good thing. When interaction gets heated, or out of hand, arguments can quickly evolve into a very bad P.R. situation… Or worse, things can explode into a full-on social media crisis. It’s imperative to have a plan in place for such a disaster. To pull through, we recommend you prepare a list of key responsibilities for the personnel that will be involved in damage control, and delineate a clear chain of command. You can avoid the majority of crises by putting copyright guidelines, privacy guidelines, confidentiality guidelines, and other guidelines in place right now, and be sure all of your employees understand them. One of the built-in benefits of social media is that even if a P.R. crisis arises, you can use the platform itself, posting about the measures you’re taking and your company’s position on the matter, to inform your followers and other users about how you’re handling the snafu.
The larger and more engaged your audience is on your social media platforms, the easier it will be for you to spread awareness about your brand and boost sales. Social media marketing can also help you:
Have you hesitated to look for a marketing agency to handle all of your social media, because you assumed you wouldn’t be able to afford it? What if we told you that FTx 360 can work within any budget? For more information about the social media marketing services at FTx 360 and how our team can benefit your bottom line without breaking the bank, contact us today.