Online Reviews Management services in NY

AOf course! The experts at FTx 360 can analyze your reviews, develop a customized strategy, and take measures to turn poor reviews into positive ones to help your company look better online.

AFirst let us say that we wish there was a fast way to pressure platforms to immediately take down fake reviews. Unfortunately, it’s extremely difficult to substantiate that a review is, in fact, fake. Even when platforms agree that the review in question looks fake, i.e. it lacks any details relevant to the business and appears bizarrely short, such as “this business stinks”, it’s still very challenging to get the platform to remove it unless the review violates their terms of service. This is why FTx 360 focuses on implementing review management best-practices for our clients that include strategies to counteract fake reviews.

AWe build each of our client’s review management strategies specifically for their unique business. Though campaign strategies vary from client to client, however, we often do respond to reviews. Give us a call to discuss your needs and how we can best serve you.

AUnless the review or reviews that you want taken down violate the site’s terms and guidelines, then no, unfortunately businesses cannot remove a user’s opinionated review. However, our team will still submit a claim against the review in question with a well-structured argument for why the review is either in violation of site rules or a form of intentional defamation if we believe that’s the case.

AThis would be impossible, if not unethical. Review platforms have strict IP address rules in place to prevent multiple, repetitive reviews coming from the same users at the same IP addresses. That being said, we have developed proven strategies to help companies like yours build up enthusiastic review teams, which is ethical and highly beneficial. In a nutshell, if you offer customers free or discounted products and services “in exchange for an honest review”, and when they agree, you can add them to your review team and reach out to them en masse every time you’re gearing up to launch a new product or service.