New Year’s can be disregarded as a holiday; however, with a rundown of New Year marketing thoughts, you will not commit that error. While the facts confirm that shopper spending drops in January, remember that it doesn’t vanish by and large. Saying a sensational goodbye, brands chose to get inventive and brilliant with their campaigns and posts. We should simply say that the outgoing year is somewhat a cornerstone for being more imaginative as of now. While a couple of brands go through the straightforward, innovative course, different brands choose to think critically and synchronize their New Year campaigns with their brand philosophy.
Here we investigate how creative ideas to ring in the New Year can be imaginative. The web-based media space shall look lively and brilliant as it is loaded up with New Year wishes. Everything necessary to craft an excellent marketing campaign is a brief period of imagination to keep clients energized after all the gift-giving during the holidays. Yet, assuming you’re low on both of those, we’ve assembled five plans to kick you off.
One of the most effective methods for increasing traffic is to discover what people are seeking right now and then develop your content accordingly. Examining the data should be part of your New Year’s resolutions. It is critical that you understand what people are looking for. If you have an online store, this might help you support discounts rapidly. Individuals, for the most part, start thinking about their lives as the year comes to a close, and they soon begin to set objectives for themselves.
During the Christmas or Hanukkah season, many businesses use email marketing software to send emails. Set your company out from the crowd by sending something before New Year’s Eve. If you feel the urge to stand out from the competition, you may even send an email before the New Year. More significant chances are being noticed since people’s inboxes are often overflowing with messages on New Year’s Day. Send out unusual ideas to certain groups of your supporters, as well as email-only details that you aren’t publicizing on social media or your website.
You may even include a discount code or recall a suggestion for your email to improve it even further. You might also organize a giveaway challenge for a select group of loyal customers. This results in highly valuable, watched content while also providing your brand a boost.
Request that followers submit Christmas recordings with their own clips and your selected hashtag, containing your product or both, and provide something enticing in exchange. Keep this in mind when you plan your January marketing strategy. Connect with your online media audience by asking them to submit remarks or tales that stirred them in the preceding year. It may be anything: a personal tale, a comment from a celebrity, or something they’ve read or seen. You might have the substance on several platforms such as Twitter, Instagram, and even Facebook. Each of these has a unique set of engagement options.
Your content should also be tailored to your specific demands, utilizing catchphrases that have larger search traffic. This will also increase visitors to your website. Keep it short, to the point, and direct. Get some information about them or publish their New Year’s resolutions on Facebook for a chance to win a prize.
If you offered a prize for images of a holiday feast, follow up by asking how fans dealt with their other holiday chores. Afterwards, award them for something quirky and unusual that your customers did during the holiday season. It doesn’t have to be directly related to your business; this is more about building relationships. Consider New Year’s driven developments that will benefit your company the most. If you own a clothing store, offer a special discount on apparel, adornments, and splendor items that shine. If you own a liquor shop, combine a bottle of wine with a pair of wine glasses as a complimentary item to make festive bundles perfect for gifting as presents for New Year’s Eve celebrations.
Regardless of whether you’re not shipping a new product, having a unique discount on New Year’s Day is a great idea. To generate enthusiasm among buyers, the advancement should ideally be New Year driven. Begin the new year by giving discounts on a variety of items. If you’re stuck for new year’s advancement ideas and don’t have any new items to sell, simply reduce the items in your store!
While your Christmas sales may have ended, there may be clients who are waiting for greater bargains. This is a fantastic opportunity to provide those customers a chance to buy your stuff. Flash offers are fantastic New Year’s marketing ideas, and they can help you get your Christmas merchandise out. Get out your Christmas product and make it a point to get your clients to act right away. Many shoppers wait until after the holidays to take advantage of offers like this. Nonetheless, keep in mind that such consumers are unlikely to be your greatest future clients. Therefore this should mostly be considered as a way to get rid of excess inventory.
Obviously, you can’t anticipate the same high as you would during the Christmas sales, but it will help you sustain the dramatic decline that most company owners see in sales towards the end of the year. If you don’t want to perform another special task right now, you may extend your Christmas discounts until January or February.
Having a stale old website or physical store from the Christmas season shall never bode well with returning customers. Within a matter of a few days, not only do you have to try and list new products, but you must try and offer a new look and feel to customers for the New Year so that they are encouraged to look around and make more purchases. In order to execute this successfully, given below are a few ideas.
If you own a private company, efficient drop-offs or product deployments are critical to the success of your business over the holidays. However, the start of the year might be an incredible opportunity to launch a brand-new product. A fantastic new year’s marketing strategy would include significant promotional activities throughout December, which would eventually lead to product shipment. When the clock strikes midnight, you can ship the merchandise.
Rather than repeating commercials and promoting the same things, your new year marketing should focus on new products. Persuade your clients to try something out of the ordinary, something truly novel. People are incredibly open to change in the first two or three months of the year, so here is your chance to capitalize on that enthusiasm.
A simple tagline may do wonders for your company. If you’ve been doing your rounds, you’ve probably seen this tagline used more than once. You can’t expect your new year’s marketing effort to be productive if you keep repeating and using the same advertisements.
This may appear to be counterproductive because all of the gifts have been purchased and unwrapped, but the ideal customer for your product may be ready to purchase. This opportunity to sell will be bolstered if you purposefully promote this upcoming new product throughout December alongside your exciting holiday dispatches or bargains. On the other hand, you may also direct exceptional New Year’s freebies. New Year marketing ideas, such as this one, may help you create buzz about your business.
Despite the online sales boom, it is suggested that businesses that have an offline presence also focus on some unique marketing strategies to capitalize on offline business as well. This shall help in growing the brand in a very sustainable and proportionate manner.
If you have a physical presence, you may decorate your showcase window with a New Year’s theme. This is one of those misguided yet important New Year’s marketing ideas that you should use this holiday season. This may be anything like a New Year’s Eve theme in which your items are used. It’s bound to catch the attention of by-passers. You can also elect to display banners and standards in high-traffic areas.
You may use any assistance that is relevant to your business and is associated with the New Year; merely make an honest attempt to get people through the door. This might include areas like shopping malls and marketplaces where people go to buy New Year’s Eve treats. If people see your pennants there, your things will stick in their minds. This can help you create brand awareness, which can lead to transactions.
While the New Year time is great and everyone is in a festive mood, there shall be a sudden dip right after. As a shrewd businessman, you must try and stay ahead of the slump. Thus, by using creative marketing ideas, one can continue being the talk of the town and keeping their brand in the limelight by executing some fine planning before ringing in the New Year itself!
Deals do tend to fall down following the Christmas season. Here’s a suggestion that will make a huge impact in terms of energy: Launch a post-New Year’s Eve promotion. This arrangement can begin in the New Year with exciting discounts, and you may be able to attract customers to your business. If you own a physical store, consider everything your customers would require throughout a long day of profit, mostly winter products and fitness goods. Regardless of whether you want to try something pricey, you may get a simple upgrade that provides a good discount. You can advertise the advancement via web-based media as well as other marketing tactics.
You may also include goods in your promotion that will help clients achieve their goals. For example, a home equipment business may market air fryers to aid in the development of eating habits.
Having a development plan that expressly targets this group of customers may be beneficial to you. You may create an atmosphere in which your clients will be compelled to value their body for what it is worth. At the same time, you can progress to a stable way of life through advancement. Everything else being equivalent, you can run developments of clothing and even advertise them in this manner.
Disseminate these developments using all available marketing channels. You should also guarantee that the progress is for a specific product that is associated with the objective. You may persuade them to buy by emphasizing its benefits and giving a discount.
The highs and the lows of the Holiday season peak with New Year’s and then wanes off eventually. The above-given tips shall help you in both times. With credible New Year marketing ideas and tactics, you may capitalize on this event. Sending out offers, challenges, new products, and New Year’s greetings may go a long way toward building your brand’s image and increasing sales. So, what are you waiting for? Go get creative with your marketing tactics and win some customers!
Were you too busy this September to read our digital marketing articles? Not a problem! We’ve put together brief summaries of each informative article that you can check out. If a post interests you, simply click on its title to read the full-length version!
Throughout September, we covered:
Let’s take a look…
Instagram and Facebook now offer a new platform feature called Shop. Barely a year old, Shop is an eCommerce feature that enables your visitors to purchase your merchandise directly from your social profiles. Yes, by utilizing Shop, your Facebook profile is transformed into an eCommerce store unto itself, likewise your Instagram profile.
This article was a step-by-step how-to guide for setting up a Shop on Facebook. We chose to focus on setting up a Facebook Shop because it will easily link to Instagram, enabling you to sell on both platforms.
There were five major sections to the how-to guide, which covered the Facebook Shop itself, setting up Commerce Manager, importing your catalog of inventory items, selecting payment method options, and finally defining your shipping standards.
Your Facebook marketing strategies have the power to either grow your brand quickly or waste your time. You don’t want to be pouring your time and energy into using marketing strategies on Facebook that are destined to fail, which means that your top priority should be to research the strategies that will work and avoid the ones that won’t.
In no particular order, here are the biggest don’ts:
● Don’t buy Facebook “likes”
● Don’t constantly push your products or services
● Don’t use too many hashtags in your posts
● Don’t use click bait headings
● Don’t argue with customers, followers, and visitors in public
And here are the do’s:
● Do use your website to promote your Facebook page
● Do broadcast branded messages using Facebook Live
● Do respond quickly to Facebook comments and DMs
● Do post compelling content to start conversations
● Do share articles and other relevant information your followers will appreciate
In this article, we went on to define the different Facebook Business Manager administrative roles that you can assign to your employees and laid out five key marketing areas to be mindful of as you create, schedule, and manage your Facebook marketing, so be sure to read the full article when you can.
Automation is the process of replacing manual, human tasks with technologies. Setting up an online auto-debit to pay for a monthly bill is an example of automation. Instead of having to remember to pay that particular bill every month and going through the online process of electronically submitting a payment, you instead set up an auto-debit, and the online banking platform will handle the work of paying the bill on time every month.
Your marketing tasks can also be automated to save you time and effort, and reduce human errors. Marketing automation is defined as any technology that manages the digital marketing processes you ordinarily handle by hand. Marketing automation utilizes artificial intelligence to a degree, as well as machine-learning strategies, and can streamline multifunctional, omni-channel campaigns for you.
Any online platform that offers marketing automation in the form of Software as a Service, or SaaS, is considered a marketing automation platform. These platforms provide marketers with the tools to upload, organize, and schedule all of their digital marketing content and campaigns, including automating social media posts, blog article posts, and email marketing campaigns. Marketing automation platforms also integrate with content management systems (CMS) and customer relationship management (CRM) software to centralize all marketing into one software solution.
To learn more, check out the full article that goes into detail about social media automation, email automation, and other forms of marketing automation that can make your life easier.
The subject lines of your emails can either make or break the open rates of your email marketing campaigns. Creative subject lines influence recipients to open, read, and act on CTAs, all of which you want!
In this article, we laid out 8 tips for creating the best email subject lines, and also broke down how you can put our tips into practice, so be sure to read the full article if you need hands-on ideas. Otherwise, here are 8 types of email subject lines you can use to increase the open rates of your campaigns:
● The “how to” subject line
● The “mysterious” subject line
● The “scarcity” subject line
● The “countdown” subject line
● The “personalized” subject line
● The “emoji” subject line
● The “promotional” subject line
● The “follow up” subject line
Implementing the right digital marketing strategy can effectively increase the number of shoppers who visit your website as well as increase the number of sales transactions that occur daily. There are a handful of digital marketing strategies that will deliver powerful results regardless of your industry or market, which was the focus of our fifth September article.
Here are the five marketing tips and ideas that we covered to help eCommerce sites drive website traffic, turn visitors into customers, and increase revenue.
Your eCommerce website visitors will not be able to touch, examine, or handle the products you’re selling, which is why the visuals you provide on your site are so important. Instead of merely using a few product photos, include many high-res photos and a zoom-in function that visitors can use to examine the product in question.
Your eCommerce site should have built-in features that enable shoppers to create their own secure accounts. These accounts should also have a Wish List feature that shoppers can use to “save” items to their Wish Lists. You can design personalized email marketing campaigns to remind customers about their Wish List items.
User-generated content is any digital content that is created by users, consumers, and “regular people” and not by a company or brand. User-generated content that features your products or services is a form of word-of-mouth marketing. When business owners like you recycle user-generated content on their own platforms, it has the same effect. UGC tends to resonate with consumers.
ECommerce retailers should set up Shops on both their Facebook and Instagram social platforms. The marketing possibilities that will result from having an Instagram and Facebook Shop are endless. Once your Shop is functioning, you can tag specific Shop items within your social posts, Stories, and even in the description boxes of your Facebook Live broadcasts.
Our final marketing tip will help consumers emotionally connect with your brand, which is necessary if you want to gain and retain loyal eCommerce customers. Feature your company’s values in your marketing campaigns. In other words, we recommend that, first and foremost, you advertise what you stand for. Once you convey to your audience your brand’s ethos, then you can suggest relevant products that they might be interested in buying.
Effective content marketing campaigns have the power to increase SEO ranking as well as web traffic and convert visitors into customers. But what makes a content marketing campaign “effective”?
The fact of the matter is that no two businesses are completely the same, which means you aren’t going to find a one-size-fits all solution. Your content marketing strategy will need to be as unique as your brand, and speak to your unique audience.
To help you to define your audience and leverage their interests, here are the 5 content marketing tactics we covered in our sixth September article:
● Create brand buyer personas
● Launch multiple, targeted landing pages
● Segment your email recipient list
● Use adaptive content
● Curate content from other websites
The restaurant industry is chock-full of competition. In order to stand out and succeed, restaurateurs must provide diners with delicious meals and impeccable service, and that’s not all. Restaurants must also provide diners with convenience, community, and conversation. In other words, today’s diners expect to have an excellent experience, from the moment they decide to dine at your restaurant to the moment they sign the bill, and beyond.
For this reason, we dedicated one of our September articles to helping restaurants market their menus and locations to local diners. Here’s what you missed:
Mobile apps spell convenience, plain and simple. Does your restaurant offer customers a mobile app with ordering and payment options? This is not to be confused with a responsive web design that functions smoothly on smartphones, though it wouldn’t hurt to make sure your site is responsive. If you haven’t launched a mobile app for your restaurant, consider investing in a white-label app.
Successfully marketing your restaurant can be tricky due to the fact that you’re not aiming to target a nationwide or worldwide audience. Quite the opposite, in fact, your goal as a restaurateur is to draw a local crowd of customers to your business. Using the hashtag #foodie on Instagram and maintaining a recipe blog are actually not going to cut it. Instead, focus your marketing locally by enhancing your Google My Business page.
Customer loyalty rewards programs have long since been proven to be one of the most effective marketing strategies for increasing customer retention and boosting sales. For restaurants, loyalty programs can be especially beneficial because they incentivize diners to try new menu items, increase order sizes, and return more frequently. You’ll want to choose a loyalty platform that comes with a mobile app and integrates with your online ordering system.
It’s almost as though certain social media platforms were made for restaurant marketing. They say that experiencing a tasty meal begins with drinking in the sight of the food. You can give your diners a virtual taste of all that your restaurant has to offer by posting high quality photos of your dishes on Instagram and Facebook. An even better marketing idea is to include videos on Facebook Live, Instagram Stories, and YouTube that feature your chefs and cooks preparing your most popular meal items.
Consumers rely on customer reviews to help them make purchasing decisions. Unlike other types of businesses, restaurants face extreme challenges because they must provide excellent food and outstanding service. A perky waitress is not going to make up for a bland dish, for example, which means that one subpar aspect of a customer’s dining experience can lead to a low-star review. Restaurants are held to such a high standard, in fact, that you would be remiss to overlook the importance of online reputation management and marketing. Even if you receive a poor customer review, there’s a lot you can do to correct it both publicly and privately.
Our final September article covered how to create the type of CTAs that users can’t help but click.
Call to action buttons can be found in every type of digital marketing campaign, including email campaigns, PPC ads, social media marketing campaigns, and even SMS text campaigns. In indirect forms of digital marketing, like blogs, you will also find CTAs such as invitations to leave comments below a blog article and social media posts that ask followers to “like, share, and follow.”
Common examples of CTAs include:
● Sign Up
● Learn More
● Get Started
But nothing we do here at FTx 360 is “common.” So, here are creative CTAs you can use in your next digital marketing campaign:
You can use a Free Trial CTA on your website landing page, in a paid social media advertisement, or anywhere in-between. But you’ll first need to decide whether the free trial should be for 30 days or 14 days. It’s also a good idea to include a feedback survey towards the end of the free trial period.
When you state the greatest benefit of your product or service, your call to action will be all the more powerful. This type of CTA—the “Obvious Benefit” CTA—can be used to make a strong argument to consumers. For example, consumers might not automatically know that your product ordinarily costs thousands of dollars. By including the regular retail value as part of your CTA strategy, you can effectively convince people to buy the item at its current discounted price.
Social Proof CTAs are all about proving how popular your brand, products, and services already are in order to convince consumers that they should give your business a try. In order to pull off using social proof in your CTAs, you’ll first have to gather data about your brand. Ask yourself, what can you brag about? It should come as no surprise that Social Proof CTAs work really well on social media. Try building a positive customer review into your Instagram CTA, or include the latest industry award your brand received in your next Facebook lead generation CTA.
That concludes all of the articles you missed this month. If you’d like to learn more about what FTx 360’s digital marketing services can do for your business, contact us to speak with a marketing specialist who knows your industry.
Convenience is everything to consumers these days. Just as in-store retail shoppers would be seriously annoyed if cashiers told them to visit the retailer’s eCommerce site in order to buy all the items in their carts, today’s consumers do not want to leave the social media platforms they’re scrolling through in order to buy the amazing merchandise they’re looking at.
Are you featuring merchandise on your Instagram profile? If so, it’s because you want visitors to buy those items. Trust us, your visitors definitely want to have fast access to purchase the items you post on social, and we’re here to say that redirecting your Facebook and Instagram visitors to your eCommerce site is not going to make your visitors happy.
Instagram and Facebook now offer a new platform feature called Shop. Barely a year old, Shop is an eCommerce feature that enables your visitors to purchase your merchandise directly from your social profiles. Yes, by utilizing Shop, your Facebook profile is transformed into an eCommerce store unto itself, likewise your Instagram profile.
And the best part is that because Instagram and Facebook are connected, you only have to set up one Shop within Facebook (or Instagram) and you’ll be able to sell your goods on both platforms.
Consider this article your step-by-step how-to guide for setting up a Shop on Facebook, which will enable you to sell your goods on both platforms. And yes, we are going to focus on setting up your Facebook Shop which will link to Instagram, enabling you to sell on both platforms.
Let’s get started.
In order to set up your Shops through Facebook, you will need to have a Facebook Business Manager account. If you don’t have one, don’t worry. Turning your regular Facebook account into a Business Manager account is as easy as clicking a few buttons. Simply log in to Facebook, navigate to your Facebook page, and click the Edit Page button at the top right of the page.
Next, click on the Basic Information tab, which you’ll find at the left-hand side of the toolbar that appears across the top of your screen. A drop-down menu will appear. Click Category, select Local Businesses and Places, and when another drop-down menu appears, select the Type of Business that best describes your page. Save your changes.
Once your Business Manager account has been created following the steps we just covered, you will be ready to start building your Facebook & Instagram Shop via the Facebook Business Manager.
● Log in to Facebook Business Manager
● In the upper-left corner, click the horizontal bars icon
● Click Shortcuts
● A drop-down menu will appear, scroll down until you see Commerce Manager
● Click Commerce Manager
● Click Get Started
You will be presented with two options:
● Manage with Commerce Manager
● Sync & Manage with a Partner
You will have to choose one or the other.
If you already have an eCommerce platform, Shopify store, or similar, then select “Sync & Manage with a Partner.” If not, then choose “Commerce Manager.”
Commerce Manager is a great option for retailers who don’t have a pre-existing eCommerce site and aren’t prepared to create one just for the sake of selling goods on social media. You do not need any expertise to set up your Shop via Commerce Manager within Facebook Business Manager.
Commerce Manager is also an ideal option for businesses that primarily sell services, but want to attract new customers on social media by offering select merchandise. For example, SaaS businesses might use Instagram & Facebook Shops to sell computer cases, cell phone cases, electronic & hardware accessories, and swag, not because retailing those items is their core purpose, but because their social media profiles and posts contain critical information about the software they sell as a service. By magnetizing visitors to their page via Shop, their visitors will learn about their core SaaS business and hopefully become interested in purchasing Saas through their business website.
● Click Manage with Commerce Manager
● Click Next
You will see three options, which are:
● Checkout on Another Website
● Checkout with Facebook or Instagram
● Checkout with Messaging
The option to Checkout on Another Website is as literal as it gets. This option will enable your social shoppers to purchase your goods on another website such as Etsy or another platform that does not have a partner integration with Facebook & Instagram. We actually do not recommend this option since it will cause your social visitors to navigate away from Facebook and Instagram.
Checkout with Facebook or Instagram is the option to choose if you want to be able to sell immediately on these platforms.
The final option, Checkout with Messaging, enables your social visitors to purchase through the IM / DM messaging features of Facebook and Instagram. Pretty cool! This option, however, is limited, so we don’t recommend that you go this route during the set-up process. That being said, once you set up your Shop, your social visitors will still have the option to purchase via messenger!
● Click Checkout with Facebook or Instagram
● Click Next
The set-up manager will ask you where do you want to sell from?
● Choose Ad Account from Business Manager
● Click Continue
You will then be presented with a page that says, Setting Up a Test Account.
There are three primary steps to this process:
● Entering your business information
● Setting up your inventory and shipping preferences
● Setting up your bank account where purchase payments will be deposited
In the next section, we will walk you through all three steps.
Entering in your business information is a straightforward process. Once you’ve entered this information, it’s time to start entering your merchandise inventory. Here you will either create an inventory catalog or link Facebook to your pre-standing inventory catalog if you have one. This step is very easy to do if you already have a Shopify store.
If you don’t have a Shopify store or another eStore that has partnered with Facebook & Instagram, then you can manually enter each inventory item, along with all the pertinent information for each item including photos, descriptions, and prices. This could take some time so be sure to plan ahead.
Once all of your inventory items are entered and saved, click Next, and fill out the Shipping Options prompts. You can set up Standard Shipping, Expedited Shipping, and Rush Shipping. Even though you can always change these later from the Commerce Manager, try to fill out as much information as possible during this step.
That being said, we want to emphasize how important this step really is. Right now, Facebook & Instagram places massive importance on retailers’ shipping capabilities. So much so, in fact, that if and when you launch a Facebook & Instagram ad campaign, the bidding and ad placement process will factor in your shipping capabilities. Shipping directly impacts customer satisfaction so you must be completely honest when filling out the shipping section of your Shop. For example, if you cannot live up to Rush Shipping, then do not include it as a shipping option for your Shop customers.
For all of the shipping options that you are confident you can live up to, click the Edit icon to the right of the option and fill out the information, which includes Estimated Days to Delivery, Price, Price Per Additional Items, and Cart Minimum for Free Shipping.
Pay particular attention to the Estimated Days to Delivery field. As we mentioned, you must be honest, but please be realistic, too. Do you project that it could take 20 days to ship an order? Facebook is not going to like that. You may need to reinforce your shipping department, hire who needs to be hired, and implement the best shipping operations as possible so that the “estimated days to delivery” that you’re capable of offering your customers will please Facebook as well as your shoppers. For the sake of full disclosure, 3 – 7 days for a delivery timeline is acceptable. Any shipments that take longer than that are not generally considered competitive, unless you’re using Drop Ship via a distributor or manufacturer. In that case, you need an even larger buffer. Remember, your customers would rather have a realistic estimate than a delivery promise you cannot fulfill.
The next Shipping Options field to fill out is the Price. Unlike Amazon and other eCommerce platforms that offer advanced intelligence and customized shipping cost estimations, Facebook Shop is not capable of this. Instead, you will have to plug in a fixed shipping cost that will be used to deliver all orders to any location. For example, if you plug in $10, you will collect $10 per order. If the order is 50 lbs and the destination is 3,000 miles away, you’re probably going to lose money. But if your goods tend to be light, such as 5 ounces, then shipping to a destination that’s clear across the US for $10 is reasonable.
The Price Per Additional Item should be reasonable, as well. Remember, profiting from the shipping costs you collect from your customers is a big no-no, but at the same time, you don’t want to lose money. Be careful when you calculate these figures, and be mindful that you will also need to calculate the Cart Minimum for Free Shipping. Will your customers need to purchase $50-worth of goods or $100-worth in order to receive free shipping? Do the math and try to get that figure as low as possible.
You will go through the same process and fill out the same fields for Expedited Shipping and Rush Shipping if you are able to offer those shipping options. If not, then do not select them. Once you’ve completed the Set Your Shipping Options page, click Next.
You do not need to draft a legally-binding return policy, because Facebook supplies one. However, you will need to plug in how many days a customer has to return an item. Thirty days is fairly standard for retail, so we recommend that you allow customers to return items for up to 30 days if they want a payment refund for their purchase. But the return policy time frame is really up to you. That being said, the information you supply here is extremely important and Facebook will penalize your future ads if you plug in an unreasonable time frame, such as stating that customers only have 5 days to return items. Finally, enter in the Customer Service Email address that visitors and customers can use to contact you, and click Save.
You will be redirected to the Setting Up a Test Account page where you must now fill out the 3rd and final section of your Shop—Payouts. This section is as straightforward as it gets. Simply enter in all of your banking information, business information, and tax information, and click Save.
Once you’ve completed those sections of entering your business information, setting up your inventory and shipping preferences, and setting up your bank account where purchase payments will be deposited, you can then begin to focus on your product catalog.
As we mentioned earlier, you can either link to Shopify or another partnered eCommerce online platform or enter your products manually. But the set-up manager will walk you through this.
● Click Catalog
● Click Items
Here you will have three options:
● Add Manually
● Use Bulk Upload
● Use a Pixel
The next section of this how-to article will focus on the process to Add Manually.
● Click Add Manually
You will see a form with blank fields and upload boxes where you can enter in product information, photos, descriptions, and prices. Pay particular attention to the Content ID fields. If your catalog is relatively large or if you’re pulling your catalog in through Shopify, you may need to include a Content ID per item in your Facebook Shop. In this case, the Content IDs will be your SKU codes or UPCs. That being said, entering Content IDs is optional, so you can leave these fields blank if you prefer.
A cool aspect to be mindful of is that you can create an automatic discount that your visitors will see. Let us explain. The difference between the Sale Price and the Price fields will appear to your visitors as an item’s discount. For example, if you enter an item sale price of $50 and plug in $100 for the “price” of that item, then your product page will show a $50 discount. However, if you enter a Sale Price of $50 and leave the Price field blank, then the product page will only show one sale price with no discount. Depending on the sales you’re managing, you can adjust your products’ Sales Prices versus Prices.
There are more fields within each Product page, including Variations, which pertains to various sizes and / or colors of your products. If such variations apply to your products, then be sure to fill these out so that your visitors can see all of the item options that are available.
As you can probably tell, manually filling out a Product Page for every inventory item you have within your catalog will be a time consuming process. For this reason, we don’t recommend that you enter your items manually unless you do not have a product catalog ready to import.
You can also Activate & Deactivate inventory items and set your on-hand inventory quantities.
This is the really fun part, and best of all, designing the look of your Facebook & Instagram storefronts won’t be time consuming since the Shop platform has highly limited options. That being said, by adjusting and modifying the stylistic options that are available to you, you will be able to present your unique brand to your social visitors in the right light.
On the left-hand side of your Facebook Shop screen, under Catalog, you will see an icon for Shops.
● Click Shops
You will be able to start setting up your storefront.
Once the Shops page loads, you will see your Facebook account as a visitor. Based on what you see, you can enter additional information and change the design layout and features to your liking, though there aren’t that many variables to toy with.
● Click Style
You will be able to change the design colors and theme colors of your Shop to suit your unique brand, including the color of the links and buttons that appear and the text content, font, and alignment. You can also use Tiles to spruce up the exact layout of your Shop. You can also group your items into Collections for an even more stylized layout. Take your time and play around with the options until your Shop captures and presents your brand exactly how you want!
Why do we recommend that you create your Shop on Facebook and not Instagram? We’ve lived and learned, and therefore we strongly advise that you set up your Shop within Facebook, as opposed to setting up your Shop from Instagram. Though these two platforms are conjoined thanks to Facebook’s acquisition of Instagram a number of years back, the Shop set-up process differs between the two. In our collective experience, the Facebook Shop set-up process and the functionality that subsequently results on both Facebook & Instagram is superior to that which is offered by Instagram.
Want the social media marketing experts at FTx 360 to set up and handle your Facebook & Instagram Shops? Our social media management team can have you up-and-running in no time! Contact us to learn about our rates and what FTx 360 can do for your business.